How do I contact British Airways for Special Assistance?

The passengers traveling with a disability on the British Airways flight can request special assistance. The airlines can request special assistance in different ways and mediums, and you can opt for the assistance you need for your flight journey. Here you will learn about the special assistance provided by British Airways and the different ways to request the same.

List of the Special Assistance Available at British Airways

The services that you can request for your flight journey at British Airways are as follows:

Wheelchair Access
Assistance for Wheelchair and Mobility
Visual Impairments
Hearing Impairments
Non-Visible Disability
Service Dogs

Methods to Request Special Assistance at British Airways

There are multiple mediums on which a passenger can request special assistance after booking their flight ticket at British Airways. You have to first go through the methods and then opt for the convenient one. The available methods to make your request are:

By Website

The first medium you have is the British Airways official website, where a “Manage my booking” option has been provided that helps passengers to add special assistance to their flight tickets. For this, you have to adhere to the provided guide:

Firstly land on the British Airways homepage on your browser,
Then you have to hit the Manage button given in the homepage’s top bar,
Access your booking by logging your account or manually entering the booking info,
Next, your booking information will load on the screen,
You need to navigate the “Request Assistance” option beneath the booking information,
It will lead you to the required page on the site,
Choose the special assistance you require for the flight journey,
Now you have to add some required details and attach the mandatory files,
Next, you have to make payment for the assistance you have requested,
And your request for the required special assistance will be sent to British Airways.

By Calling

Special assistance can be requested on the call by talking to an official person, and there you will be able to take the concerned information and be able to add the same to your flight. To request the special assistance, you have to follow the given process:

Dial the British Airways Special Assistance Phone Number: 1-800-778-4838 or +44-203-514-1039,
Then you need to wait on the call for an official to join,
After that, you can request from the official person for the specified special assistance,
The official will explain to you the procedure and the applicable charges,
Next, give your booked flight info and make the payment of the same,
And the required special assistance will be requested by British Airways.

By Live Chat

British Airways also allows passengers to request special assistance on the live chat. The officials are always available online to provide you with support on British Airways disability assistance. So requesting what you need for a comfortable online, here are the instructions:

Go to the British Airways official page,
Next, choose Help Centre from the Help Menu,
After that, select the Live Chat medium,
There you need to opt for the Special Assistance topic,
A concerned official will join you on the live chat,
After that, you can make a request for the required assistance,
And following the received prompts, the request will be sent to British Airways.

Related Queries & Important Links

British Airways Flight Change Policy

How do I Speak to a Human at British Airways?

How do I Book Multi City Flights on British Airways?

How to Get a Refund from British Airways?

British Airways Cancellation Policy