How do I Speak to Someone at Aeroflot?

Aeroflot customer service ensures that every passenger is attended to with due care and appropriate assistance measures required at the airport and on the flight. Aeroflot airlines strive to make you feel safe and comfortable with every journey with the Russian airline.

For your pre and post-booking queries and issues, feel free to get in touch with the 24/7 customer service of Aeroflot in the ways mentioned below:

Contact Aeroflot Phone Number 

Via call: you can call Aeroflot customer service for the concerns after confirming the tickets. Calling gives you the advantage of directly talking to a concerned person to clear several doubts simultaneously. To call from Aeroflot Phone Number UK do as given below:

  • Dial +7 495 223-5555 or +44-20-3807-0153, listen to the IVR
  • Press 1- to confirm the language for communication
  • Press 2- for queries on booking
  • Press 3- for queries on cancellation
  • Press4- for queries on special assistance services
  • Press #- for speaking to an Aeroflot customer service person.

Via live chat: You can connect with an Aeroflot customer service person through text messages on a live chat session available 24/7 on the airline's official website. If you type your query into the chat window and send it, an instant discussion will start with the customer service person to solve the issues. For live chat, follow the easy steps:

  • Go to Aeroflot's official website
  • Click on the contact tab
  • Select the live chat icon
  • A chat window appears on the screen
  • Type your message of queries and doubts
  • Click on the send tab
  • Discuss and receive help from Aeroflot customer service.

Via contact form: Aeroflot has given a contact form on the official site for customers who need to get in touch for general queries or suggestions. After traveling on Aeroflot, you can fill out the form and submit it if you want to know something from the airline or share opinions. To reach the contact form:

  • Visit the official webpage of Aeroflot
  • Go to the contact page 
  • Choose the form options 
  • Enter the relevant details like your booking code, flight number, etc
  • Write the query in detail
  • Hit the submit tab at the end of the form.
  • Aeroflot customer service will reply in a short while with detailed information on your queries.

Via social media: one of the quickest ways to reach Aeroflot customer service is through the airline's social media pages. You can access any of the handles to get an instant response to urgent queries. The following pages are essential for:

  • https://www.youtube.com/user/AeroflotRussia/videos

Via post: Aeroflot also welcomes customers to communicate with the airline in a conventional way by sending mail to the official address. Though rare and the time taken is much longer than the other ways, you can choose to write to Aeroflot at:

            Aeroflot P J SC

            Arbat St Moscow 119019.

To conclude, if you want to reach Aeroflot customer service from Russia or any other country, please go through the above-described modes and solve the issues for a memorable journey.

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